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SRAM PC-971

Average Rating 2.28/5
# of Reviews 36
MSRP $
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Description:The PC-971 features inner and outer plate designs that offer faster and more accurate shifting at a more affordable price point. The PC-971 uses nickel-plated outer and gray inner plates.
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    Submitted by mrm1 a Weekend Warrior from Interlachen, FL USA
    Date Reviewed: August 23, 2008
    Favorite Trail:Santos
    Duration Product Used:Less than 1 month
    Price Paid: $27.00
    Purchased At:Mr. Good Bike
    Strengths:none that I have found
    Weaknesses:Broke in 2 places on the third ride out.
    Similar Products Used:HG 71
    Bike Setup:Marin Rock Springs with LX Group
    Bottom Line:Hate to say it, but the chain is really a POS. This is my 2nd 971. The first one a year ago broke at the power lin 2nd time out. this time, I followed the suggests below and "seated" the chain with a gentle road ride prior to pounding it. Out of the box on the 2nd ride it had developed stiff links and was shifting like crap. I had check it for stiff links before install.

    Today in the parking lot before the ride, I mashed the peddles and .... BOOM ... Snapped in 2 places right off. They seemed to have just pulled apart. The power link broke, AND it had pulled apart another link about 12 links up. Needless to say, the force of the chain ripping thru the Rear DR also bent my DR and possibly did damage to it as well. May have to replace the DR. With a new chain on it now (HG-71) the shop said they could not get it to adjust correctly now. Looked like the DR was bent.

    Bottom Line: This chain DOES NOT INSPIRE CONFIDENCE. IMO stay away from this crap. Gave it a poor value for the Cost to run time ... 3 rides. And an overall 1 chili because IMO a chain should last more than 3 rides.
    Value Rating:1Overall Rating:1

    Submitted by aaron0000934 a Cross Country Rider from Monkton, VT, USA
    Date Reviewed: July 15, 2008
    Duration Product Used:Less than 1 month
    Purchased At:Ski Rack
    Strengths:None
    Weaknesses:Broke with less than 15 minutes on it
    Bottom Line:I bought a brand new Specialized 29er hardtail this weekend with this chain installed. Within the first 15 minutes of my ride the chain broke while shifting up a hill. I was irate and wanted to smash the bike on a big tree. From what I've read this chain is a piece of crap that breaks often. Dont waste your money.
    Value Rating:1Overall Rating:1

    Submitted by Codad 4 a Weekend Warrior from Virgina
    Date Reviewed: June 30, 2008
    Favorite Trail:East Coast Mts
    Duration Product Used:2 Years
    Price Paid: $30.00
    Purchased At:local shop
    Strengths:cheap and works (if you set it up right)
    Weaknesses:got some quirks to look out for. i broke my first a lot... my second i havent cause i've set it properly...

    it only sucks cause opperator error.
    Similar Products Used:other 951 971, sram mostly
    Bike Setup:IH warrior trail, all air shocked, hyrdo and fatties
    Bottom Line:this chain will last IF you know how to milk it.
    here's my two cents:
    1 stiff links are common and WILL cause breaks... so the first two or three rides on the new chain you gotta check and correct. (standard stuff)
    2 the power link will fail IF you dont seat with a nice soft ride first. if you get it dirty before it locks all the way it wont ever and it will fail.
    3 i have been running it to tight (short) AND hard (up hill shifts and mean powered shifts) for about 15 months... and i have not broken it yet because of #1 and #2.

    get a chain tool and try real hard to not put links back in because thats were you start to get stiff (and eventually broken) links. start stock, remove what links you need, put that power link in, set the pwer link and ride.
    Value Rating:5Overall Rating:4

    Submitted by oldsalty a Cross Country Rider from USA
    Date Reviewed: June 13, 2008
    Favorite Trail:any
    Duration Product Used:More than 3 years
    Price Paid: $24.00
    Purchased At:pricepoint
    Strengths:reliable,tooless removable master link
    Weaknesses:none
    Similar Products Used:shimano,that german brand
    Bike Setup:on all three bikes
    Bottom Line:a good chain at good price, NEVER had one break,I use a park tool chain wear tool and replace my chain about 5/1 per cassette and about 8/1 chainrings. hey guys fact is you cannot force shifts or you will break the chain going uphill, gotta choose your gear before or wait for a small flat on the hill, I am able to shift going uphill on my finely tuned bike...takes some finess and I know when not to push it.I have a FSA mega exo crank set, LX cassette, XTR shift cables,xt rear derailleur,SRAM attack shifters on both my hardtail and Heckler and this set up is the best I have tried.
    Value Rating:5Overall Rating:5

    Submitted by Troy with the magic wand a Racer from massachusetts
    Date Reviewed: June 13, 2008
    Favorite Trail:Out west, Washington pass in N Cascades
    Duration Product Used:More than 3 years
    Price Paid: $20.00
    Purchased At:online
    Strengths:I don't have any problems with Sram Chains. Come on! It's a friggin chain! Is one chain really so different from an other? Don't piss on my leg and tell me it's raining!
    Weaknesses:It does not have a big set of hooters and a great attitude.
    Similar Products Used:Shimano
    Bike Setup:I own two IF bikes and a Surly, all steel.
    Bottom Line:I believe the negative posts here are by people who are not building their own bikes. Let's face the truth. The majority of americans are riding factory bikes that come with mix matched groups. I've seen some Cannondale full suspension bikes that just horrify me. Nobody wants to work on them cause they know they'll never work right. Being a professional, I know that if you're having a problem with your chain, your drive train has wear or youvbent it. It happens. Not everyone knows what not to do when riding a bike. But most likely, the problem is that you're riding on a bunch of mixed matched crap. Treat your bike to a new group/drive train,(rear derailleur, crank, cassette and chain). Make sure your rear hanger ain't bent. Get it tuned properly and then you might love your chain.
    Value Rating:5Overall Rating:5

    Submitted by rob a Cross Country Rider from UK
    Date Reviewed: May 1, 2008
    Duration Product Used:3 months
    Price Paid: $30.00
    Strengths:Cheap, quick link is great
    Weaknesses:Strength (snapped)
    Similar Products Used:Shimano HG, Connex Wippermann
    Bike Setup:Kula Primo XTR/XT drivetrain
    Bottom Line:Just finished a new build and got a good deal on a PC971 with a SRAM cassette so gave it a try. I'd done about 150km and had no problems at all with the drivetrain, and then the chain snapped today on a climb. I read up on here before buying this chain so I knew I had to be careful with shifting under power and take it easy (which I did). I'm not a big guy and not putting out that much power so pretty disappointed the chain went so easily. Used an HG73 on the same trails all last year with no problems (and shifted a lot harder).
    Value Rating:3Overall Rating:1

    Submitted by Rod a Cross Country Rider from ky
    Date Reviewed: April 15, 2008
    Favorite Trail:many
    Duration Product Used:1 Year
    Purchased At:came w/ my used bike
    Strengths:It works and no breakage like the other users
    Weaknesses:none
    Similar Products Used:other SRAM products
    Bike Setup:tires chain wheels etc.
    Bottom Line:If you don't shift under loads the chain won't break. I have used this chain for a while without any problems at all. I believe the peoplet that post here after they have a problem with a product. It also has a very cheap price.
    Value Rating:5Overall Rating:5

    Submitted by Mark Warnick a Cross Country Rider from Etters, PA, USA
    Date Reviewed: April 2, 2008
    Favorite Trail:Rocky Ridge, York, PA
    Duration Product Used:3 months
    Price Paid: $30.00
    Purchased At:Deliveried with bike
    Strengths:None
    Weaknesses:It breaks
    Similar Products Used:SRAM PC-991
    Bike Setup:Specilized Enduro
    Bottom Line:I purchased a new Specilized Enduro with the PC-971 chain after about ten rides the chain broke once. I repaired it with a master link and two rides later it broken again in a different place. The chain can't handle any high load up hill shifts. I weight 215 pounds and ride difficult rocky areas. I just purchased a SRAM PC-991 for $50, I hope it works or I am going to a differnt brand.
    Value Rating:2Overall Rating:1

    Submitted by Rich a Cross Country Rider from Port Washington, WI
    Date Reviewed: February 13, 2008
    Duration Product Used:More than 3 years
    Price Paid: $25.00
    Purchased At:LBS
    Strengths:Reliable and easy to remove (with the Powerlink)
    Weaknesses:None. It does what it is supposed to.
    Similar Products Used:Shimano chains
    Bike Setup:Specialized Epic
    Bottom Line:I don't know what these guys who keep breaking this chain are doing. I've been using this chain for years and have never broken one. I replace it about twice a season. I clean it regularly. (Easy to remove with the Powerlink.) I keep my deraileurs tuned. I've broken chains in the past -- but they've all been Shimano. I switched to the SRAM, and haven't had any problems with it breaking or shifting. In fact, I've got this same chain on both my bikes. It works fine.
    Value Rating:5Overall Rating:5

    Submitted by Brian a Cross Country Rider from Bristol, CT
    Date Reviewed: December 15, 2007
    Duration Product Used:1 Year
    Strengths:It turns the rear sprocket when it stays together.
    Weaknesses:It breaks often!
    Similar Products Used:Shimano hyperglide
    Bike Setup:06 Stumpjumper FSR
    Bottom Line:Came stock on my 06 Stumpy FSR. While it worked fine the first 100 miles or so, it quickly deteriorated. Shifting was never an issue, but the strength. I typically break this chain every 50 miles or so, and I do not beat on it. VERY frusterating. I've been riding several days a week for about 20 years now, and I think I've broken a chain once or twice before this piece of garbage. If you buy a bike that has this chain, do yourself a favor and spend the extra 25-30 bucks for a shimano.
    Value Rating:2Overall Rating:1

    Submitted by peeler hughes a from Philadelphia, PA, USA
    Date Reviewed: December 3, 2007
    Duration Product Used:3 months
    Price Paid: $50.00
    Purchased At:Guy's bikes
    Strengths:a very smooth shifting chain, lightweight.
    Bottom Line:I am following up a review on my last chain, the PC 971. I have since switched to the SRAM hollowpin 991. I really loved it at first, until the chronic breakage.
    I shift under very little crankage. I occasionally meke an emergency shift under load, though I gain speed in gear, shift without applying alot of power and resume cranking hard. Believe me, I shift properly. I have never broken a shimano chain (always used dura ace) But since I switched to SRAM out of circumstance, not choice, I have experienced at least 7 broken chains. I installed them perfectly and rode them under pretty tough conditions, though not atypical.
    I have ordered a dura replacement and will never consider a SRAM chain ever again.
    Ive become an expert at chain repair. They suck.
    Value Rating:1Overall Rating:1

    Submitted by Hugh a Weekend Warrior from Wyoming
    Date Reviewed: October 31, 2007
    Duration Product Used:3 months
    Strengths:Quiet at first, shifting was positive and smooth for first 20 miles of use.
    Weaknesses:Began skipping intermittently after 20 miles of riding. Stiff links showed up repeatedly. Snapped twice in two spots.
    Similar Products Used:stock chains on other bike.
    Bike Setup:2007 Enduro Sl comp completely stock. Chain came with the bike.
    Bottom Line:By the time I had accumulated 100 miles the chain was done. Snapped twice; I had to fix around 8 stiff links in this time period. The cheapo chain on my commuter doesn't have any issues and has around 2k miles. I would not recommend this chain to anyone unless I was racing them. For money. Or beer.
    Value Rating:1Overall Rating:1

    Submitted by Ryan a Racer from Niagara Falls
    Date Reviewed: October 28, 2007
    Duration Product Used:3 months
    Price Paid: $25.00
    Purchased At:Rapid City Cycle
    Strengths:It did not break on me
    Shifting is fine
    Powerlink is easy to use
    good value
    Weaknesses:I don't have any complaints
    Similar Products Used:PC-59, Deore
    Bike Setup:Giant NRS. XT cassete, Deore Chainrings, Deore Shifters, LX derailleurs
    Bottom Line:The reviews for this chain, in general suck. I was a long time user of the PC-59, but then it was discontinued. I was hesitant to get a 971, based on the reviews here. But, since i had always used sram, with few problems, i had to find out for myself. I purchased one, and put in on my bike. It worked. I rode it a lot, it wore, like all chains do, and then i replaced it, to get more life out of my cassette.

    So, in conclusion, i had no problems with this chain. I think as long as something works, people don't think about it. But, when something breaks, people get pissed, and come write a review here, and this skews the ratings sometimes.
    Value Rating:5Overall Rating:4

    Submitted by peeler hughes a Racer from Bensalem,PA,USA
    Date Reviewed: October 20, 2007
    Favorite Trail:Wissahickon
    Duration Product Used:Less than 1 month
    Price Paid: $45.00
    Purchased At:Guy's
    Strengths:Smoothest shifting chain, glides like a fish over XT cassette.
    Weaknesses:suddenly broke. going down a hill, not pedaling.
    Similar Products Used:first SRAM chain
    Bike Setup:Santa Cruz Blur XT/Raceface drivetrain/Fox suspension/Crossmax tubeless...
    Bottom Line:This chain broke going down a hill after about 27 miles of racing. It raced 2 weeks prior, a long 31 miles over rocks and mud.
    The powerlink must have been the problem. I never broke a chain before. I hit a rock or root, who knows, I heard a loud metal on metal noise, chain gone.
    I switched to the SRAM 991 hollowpin. I can't believe how friggin' smooth it, versus the 971. So far I have about 10 miles on the new chain.

    Bottom Bottom line: I don't trust the powerlink concept and I think it would be a good idea to carry a spare powerlink. If I break another, I will never use SRAM chains again, I will simply go to Dura Ace road chain, like everyone else and go back to never ever worrying about chain breakage.
    Value Rating:1Overall Rating:1

    Submitted by Destroy a Cross Country Rider from Montréal
    Date Reviewed: October 1, 2007
    Duration Product Used:Less than 1 month
    Price Paid: $50.00
    Bottom Line:Broken my chain 2x in one week.
    Value Rating:1Overall Rating:1

    Submitted by Steve a from Winnipeg, Manitoba, Canada
    Date Reviewed: August 31, 2007
    Duration Product Used:3 months
    Price Paid: $40.00
    Purchased At:MEC
    Strengths:Light compared to my old chain.
    Shiny.
    Works great.
    Weaknesses:It seemed to have some skipping issues at first but it stopped now.

    I have been biking pretty much every day for the past month and a half and have had no trouble with this chain. As far as I can tell its a great chain.
    Bottom Line:I think its a great chain for a decent price.
    Value Rating:3Overall Rating:4

    Submitted by Robert a Weekend Warrior from Berthoud, CO
    Date Reviewed: August 23, 2007
    Duration Product Used:1 Year
    Price Paid: $35.00
    Purchased At:LBS
    Strengths:none
    Weaknesses:chain breaks by outer plates coming off of rivets
    Bike Setup:'06 Slayer 70
    Bottom Line:I'm a big guy (220lbs), and started breaking these chains last year. It goes when I'm powering up a hill or obstacle. Twice last week, finally wised up, and am trying the 991 cross step chain.
    Value Rating:1Overall Rating:1

    Submitted by Pete a Cross Country Rider from Queens, NY
    Date Reviewed: July 17, 2007
    Duration Product Used:Less than 1 month
    Purchased At:E-Bay
    Strengths:Didn't last long enough to find one
    Weaknesses:Broke after a few rides, One of the links was locked- up
    Similar Products Used:KMC, pc-48
    Bike Setup:06 Stumpy Hardtail
    Bottom Line:JUdging by the other reviews here I am not the only one dissappointed with this chain, not worth its wieght in turds
    Value Rating:1Overall Rating:1

    Submitted by dirty a Cross Country Rider from boston
    Date Reviewed: July 14, 2007
    Duration Product Used:Less than 1 month
    Strengths:what?
    Weaknesses:freakin breaks!
    Similar Products Used:pc 951
    Bike Setup:07 stumpy hardtail carbon sram xo xt cranks/front der.




    Bottom Line:three rides on brand new bike chain skipped all over the place then broke on my third ride. I have been riding a pc 951 with no issues on my old hard tail. Also I rode a epic expert demo that exhibited the same issues (I work part time at my local shop)and went back to the shop and it was a pc 971. CRAP CRAP CRAP!!don't buy it, unless you like bloody knees.
    Value Rating:1Overall Rating:1

    Submitted by WorldBTom a Cross Country Rider from NorCal
    Date Reviewed: May 23, 2007
    Favorite Trail:Skeggs
    Duration Product Used:3 months
    Price Paid: $22.00
    Purchased At:Performance Bikes
    Strengths:Easy to put on
    Weaknesses:Chain width may be an issue; either that, or the links are too stiff.
    Similar Products Used:Other SRAM and Shimano chains
    Bike Setup:SRAM drivetrain
    Bottom Line:After having gone 9 years without breaking a chain, I have now broken 3 in the last two months. After a particularly nasty, muddy race I replaced the entire drivetrain and was not able to pedal without the bike "ghost shifting". Basically the chain wants to ride up the cassette as soon as I put any tension on the chain (i.e. during any hard pedaling). I took it to multiple shops and nobody could figure out what was wrong. I kept riding anyways and would eventually break the chain during a hard push up a slope. Being an idiot I bought the same chain and subsequently broke it twice in one month. Yes I know how to tune a bike, but I absolutely perplexed at why this happening. It could be that the cassette teeth are too closely spaced (SRAM 9 speed), or SRAM made a bad batch of chains. I am switching over to a Shimano drivetrain and will see if that makes any difference.
    Value Rating:3Overall Rating:1

    Submitted by Robert McMahon a Weekend Warrior from Saratoga, CA, USA
    Date Reviewed: April 21, 2007
    Favorite Trail:Table Mountain/Charcoal Road
    Duration Product Used:6 months
    Price Paid: $25.00
    Purchased At:Performance bike
    Strengths:Master link makes it easier to remove the chain. A few dollars cheaper than shimano comparable chain.
    Weaknesses:Durability. I tested both the PC 971 and Shimano HG 93 in near identical riding conditions cleaning the chains after every major weekend ride. (Usually rides consist of around 30-40 miles and 5000-6000' of elevation.)

    The Shimano HG 93 lasted 1200 miles. The SRAM PC 971 lasted 600 miles.

    PS. No need for nickel plating when chains need to swapped every 3 months.
    Similar Products Used:Shimano HG 93.
    Bike Setup:2006 Giant XTC. Replaced Race Face bottom bracket (which failed) with Shimano XT. Replaced DT swiss rear hub (which failed) with Shimano XTRs. Needless to say I'm becoming a Shimano convert as these lesser components Giant selected fail in real world riding situations.
    Bottom Line:Not as good as shimano HG 93 - buy that instead.
    Value Rating:3Overall Rating:3

    Submitted by singletrackfever a Weekend Warrior from Philadelphia
    Date Reviewed: April 12, 2007
    Favorite Trail:wiss or belmont
    Duration Product Used:Less than 1 month
    Strengths:The PowerLink
    Weaknesses:everything but the PowerLink
    Similar Products Used:whatever came on the bike...
    Bike Setup:cannondale f700
    Bottom Line:I just recently swapped out my whole drivetrain and this was the chain that was recommended. However, it broke 3 times in less then a month. Need more explanation?
    Value Rating:1Overall Rating:1

    Submitted by Daniel a Weekend Warrior from Israel
    Date Reviewed: January 5, 2007
    Duration Product Used:3 months
    Price Paid: $30.00
    Strengths:Outer links made of Stainless Steel - looks great
    and after wash - look like new

    Pins are Much more easy get in and out compare to shimano
    Power link - great patent. very easy to use.

    Very smooth operation
    Weaknesses:None.
    Similar Products Used:shimano HG93
    Bike Setup:Shimao LX dreilures, XT casete, Truative 5D cranck
    Bottom Line:a much better chain than shimano HG93
    Value Rating:5Overall Rating:5

    Submitted by Brandon T a from Toronto, Canada
    Date Reviewed: November 23, 2006
    Favorite Trail:All of Ontario
    Duration Product Used:Less than 1 month
    Purchased At:LBS came w/bike
    Strengths:Powerlink and that's it...everything else is terrible about it.
    Weaknesses:It breaks so often it's ridiculous...I bought a new HT stumpy 06 and 2nd ride out the chain broke at 2 different locations...wasn't pedaling hard or anything...and just a momemnt ago...I was on my TRAINER...you know you're not pedaling super hard on a trainer because you're after consistency...so it broke on that...I'm feeling a bit jipped because i've had the chain for less than a month and it's already broken in 3 different areas.
    Similar Products Used:Shimano
    Bike Setup:stock specialized stumpy 06 HT
    Bottom Line:Do not buy this chain! It breaks too often in different areas. Spend your money elsewhere.
    Value Rating:5Overall Rating:5

    Submitted by Charles Davis a Cross Country Rider from Knoxville, TN
    Date Reviewed: October 23, 2006
    Duration Product Used:Less than 1 month
    Purchased At:Came with bike
    Strengths:None
    Weaknesses:Everything... Junk chain that broke going up a small hill on my second ride. I have been riding 20 years and this is only the second chain I have ever broken.
    Similar Products Used:Just about every chain out there
    Bike Setup:Ellsworth Epiphany, XO, XTR Crank, Avid Juicy 5...
    Bottom Line:Based on my two rides the second one cut short by the failure of this product less than 2 miles in.... I would not suggest you buy this chain and if it comes on your new bike like it did mine carry a spare or replace it soon...
    Value Rating:1Overall Rating:1

    Submitted by wenisman a from sydney
    Date Reviewed: October 7, 2006
    Duration Product Used:Less than 1 month
    Strengths:shifts quick and clean
    Weaknesses:it will break very often
    Similar Products Used:too many to remember
    Bike Setup:intense 6.6... blinged out
    Bottom Line:i have used this chain for about 100 miles of off roading... i have broken this chain 5 times!! its now more powerlinks than chain.

    previously swore by sram chains but this one is rubbish! with so many choices dont waste time or money on this one.
    Value Rating:1Overall Rating:1

    Submitted by pitbiker a Cross Country Rider from Marikina, Philippines
    Date Reviewed: August 23, 2006
    Favorite Trail:Baguio/Rizal Trails
    Duration Product Used:6 months
    Purchased At:John Wilkie
    Strengths:So far so good, haven't experienced the chain breaking up. I never installed the power link.
    Bottom Line:It really doesn't matter which chain you use, shift properly and off course you have to properly maintain your bike. I wonder how you guys make use of your chains?? hahahaha
    Value Rating:5Overall Rating:5

    Submitted by Marc a Cross Country Rider from Brisbane in OZ
    Date Reviewed: August 15, 2006
    Duration Product Used:3 months
    Purchased At:Came with bike
    Strengths:Nil
    Weaknesses: